Terms & Conditions
By Purchasing any of the products from ProSpec-Tany TechnoGene Ltd. (Hereinafter: "ProSpec"), I accept the following terms and conditions:
1. Price and Sales Tax:
The price of the product as indicated in the attached invoice includes all shipping and handling costs. The purchaser is solely responsible for any applicable sales, use, tariffs, duty, taxes, handling charges etc. that may be assessed by the purchaser's local postal office/customs office for international orders, and are NOT included in the charge from our site and ProSpec is not responsible for these additional local charges or similar tax. The purchaser agrees to indemnify ProSpec for any such tax if not properly paid by it.
2.Terms of Payment:
Payment will be made in currency according to Invoice for the full amount, including all associated handling charges. Payment will be paid no more than 30 days from date of merchandise delivery unless stated otherwise in Invoice. The accepted methods of payment are listed in order of preference:
Credit Card: MasterCard, VISA & American Express
-Electronic fund transfer
The purchaser agrees to pay 2% extra for any delay in payment.
ProSpec reserves the right to select the packaging and shipping method for the order, which will ensure the stability of the product as well as efficient tracing. Any damage during shipment is covered by the warranty provided herein. Title to the goods, as well as the risk of loss of the goods, passes when the goods are placed with the courier. The Buyer is liable for risk of loss of the goods and or damage of the goods when using his courier account. The Buyer is solely liable for any loss of the goods and/or damage of the goods when package is detained in customs and/or FDA inspection at the country of destination. It is the Buyer duty to inform the customs/FDA/Courier to maintain the goods at the appropriate temperature conditions.
The Buyer may receive a separate bill for local taxes at the country of destination and this is not a reason to refuse the shipment as ProSpec has no control over these costs. Please check with your local customs office prior to placing an order to further clarify any possible fees.All refused/undeliverable orders for any reason will be charged a 20% re-stocking/re-processing fee of the total purchase price of the product. The Buyer agrees to pay the shipping fee in full for the product/s exported as well as the shipping fees for the import of the product/s of the refused package back to ProSpec. The Buyer is liable for the package content stability once collected by the courier from ProSpec. After the package has been collected by the courier, the Buyer is the sole owner of the package and is responsible and liable for its content and its release from the local customs or any authority at the territory of destination. The recipient/buyer should track the parcel regularly and takes full liability for any delayed shipment.
4. Designated use and Prohibition of Resale:
The product is sold for laboratory research use only, for the exclusive use of the purchaser and therefore may not be resold.
5. Claims and Return Policy:
Any claim and/or claim for credit or return of goods request must be made within ten (10) days of receipt of the product. Products may be returned by the purchaser within 10 days of receipt, provided that the vial(s) have been received by the recipient within 3 days from export date , have not opened, broken or otherwise altered. When the returned product is received by ProSpec, the purchaser will be credited for 80% of the product's price. The purchaser should send the product/s back using his FedEx courier account and bare/responsible for any imposed customs and/or taxes that might be. The Purchaser will contact ProSpec prior to shipping to receive the specific shipping information.
6. Limited Warranty:
The Data Sheet for the product, which is attached to the product, reflects its specifications, applications and conditions for use of the product. ProSpec reserves the right to supply products with a Data Sheet which differs from the published Data Sheet on website due to different batch numbers. ProSpec reserves the right to change the content of the Data Sheet without prior notification. Each batch has its own characteristics. All products supplied by ProSpec are warranted to meet the published specifications published in the Data Sheet provided with the product and when used under normal conditions in an adequate laboratory.
The Introduction section published on website is not part of the ProSpec’s Data Sheet and its purpose it to provide a general informative literature background about the molecule.
ProSpec does not make any other warranty or representation whatsoever, whether expressed or implied. In particular, ProSpec does not make any warranty of suitability, non-infringement, merchantability or fitness for a particular purpose of any product.
7. Remedies and Limitations:
Should any product fail to perform as warranted or for any other claims arising from or related to the purchase of ProSpec's products, ProSpec's liability and the purchaser's remedy are strictly limited to the purchase price or replacement, at ProSpec's sole discretion, of the product.
The above referred remedy shall be the sole and exclusive remedy to the exclusion of any and all other remedies including, without limitation, claims for indirect or consequential damages.
The purchaser agrees to indemnify, defend and hold ProSpec, its directors, officers, shareholders, employees, representatives and assignees (collectively, "Affiliates") harmless from and against any and all costs, liabilities, losses, and expenses resulting from any claim, suit action, or proceeding brought by any third party against ProSpec or its Affiliates alleging or arising from or related to any breach of these Terms & Conditions by the purchaser.
9. Cancellation of custom production order:
ProSpec is freely entitled to cancel any custom production sale for any of its items for any reason at any given time and without an official notice and witout compensation. ProSpec will notify the Buyer by e-mail regarding the cancellation of the custom production which can result from any reason at any given time during the production, for example: unsuccessful production or production failed to perform from any reason. The Buyer willingly acknowledges that ProSpec will not be liable for any damages which result from the cancellation of the custom production and, therefore, the Buyer acknowledges the right not to claim, or entitled for any compensation, or file for any direct or indirect loss or damages due to the cancellation of the custom production by ProSpec at any given time of the custom production.
10. Coice of Law and Jurisdiction:
These Terms and Conditions will be governed by the Israeli law. The competent courts in Tel-Aviv, Israel, will have exclusive jurisdiction on any dispute regarding the interpretation of these Terms and Conditions or other claims regarding the order.
These Terms and Conditions reflect the entire understanding and agreement between ProSpec and the purchaser with respect to the purchase of the product(s).